Frequently Asked Questions

We offer a vast range of Kitchen styles, from modern to contemporary. You can be sure that you will find the style to suit your space.

Yes. We welcome your feedback during our kitchen design stage. If you require a certain style unit, or certain appliance that will make your design more bespoke, then please let our team know.

Yes. When it comes to designing, there are no limits in terms of styles and bespoke special requirements that our team cannot design for you. Speak to our team for more information.

On average, a new kitchen install will take 5 days to install. This includes fitting your worktops too.

You can book an appointment via our website (Click to navigate there), phone (01536 514 800), or email (sales@smarthaus.co.uk).

At SmartHaus we provide a worktop template and install service. We have partnered up with well known brands to ensure that we are able to provide high quality surfaces to you. Brands include Silestone, Dekton, Caesarstone, Cimstone, Neolith, Quartzforms, Lapitec, Granite and Marble.

We will put the appliances into position and in some cases seal the appliance to the worktop.

Electrical Appliances: We will install the appliances that come with a UK/EU plug. We will not modify current circuits or add new circuits, modify or add new wiring for your appliances and will not be hard-wiring the appliance to an existing circuit. A qualified Part P Electrician can do this.

Gas Appliances: We will install the appliance within the unit and worktop but will not connect or touch any gas pipework. A Gas Safe engineer will have to carry this out.

Plumbing: We will fit the sinks into the worktops and seal where needed and connect the waste pipe (that comes with the sink purchase), from the sink to the existing waste pipe within the kitchen. We will not be adding, removing, or modifying any existing pipe work or waste pipes

Each unit is manufactured specially for your project. Due to the preparation that goes behind the scene we aim that to deliver your units 6 weeks after ordering confirmation.

Our payment terms will be on the quotation that you receive from us, stating the payment stages that are required. Payments can be made by phone on 01536 514 800 or by bank transfer using the details on your quotation and invoice.

At this stage, no we do not provide any financing options.

Yes. Each brand of appliance, units, worktops have their own warranty / guarantee periods. Please look at the warranty page for more information.