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Warranty

Our customers can enjoy peace of mind knowing that their kitchen, appliances and worktops are covered by the respective manufacturer warranties. If you require further assistance please select the correct areas below. 

Protect your appliances

To activate your warranty you will need to register your appliances with the manufacturer. You will need your serial numbers and product codes.

Activate your worktop warranty

Worktop warranties can be activated in similar steps, you will need your invoice and product information. See options below.

Warranty Assistance

If your appliance is not working correctly or have a fault with your worktops, please contact warranty@smarthaus.co.uk and our team will assist you.

Step 1 – Register & Activate Your Warranty

For complete piece of mind, all Siemens appliances come with a free two-year manufacturer’s warranty as standard. A free five-year warranty is available on selected freestanding models where indicated, covering parts, labour and call-out charges.

Register your two-year warranty and find out about options to extend the warranty

Register your five-year warranty (selected models only where indicated)

Free 10-Year iQDrive Motor Warranty

Covers the cost of a replacement motor offered on selected washing machines and washer dryers where indicated. iQDrive warranty covers the cost of a replacement motor only. All labour and call-out charges outside of the 5-year warranty are not covered.

Free 10-Year anti-rust warranty

Covers rusting throughout the innercavity of all dishwashers from the inside out. Consumers should register their appliance online via our website or by calling: UK: 0800 519 2116 or IRL: (01) 2300344.

(For the 5 year warranty, customers should call 0344 892 8999 or (01) 4502655 in the Republic of Ireland)

Registering Appliances

We advise that customers register all Siemens appliances so that we have full records in the event of needing to contact you about a product update. Visit www.registermyappliance.org.uk for more information on registering appliances of all brands.

You can register your Elica appliance warranty by visiting their website and entering your product details and your contact details.

Blanco provide a range of different warranties for their sinks taps. Please visit their website – here to find out which one is applicable to you.

  • Silestone (25 Years)

    Cosentino provides a 25 year warranty for Silestone products including (Silestone Original, Silestone Sensa and Silestone Eco). Warranty is valid from the date the surfaces have been installed. You will have 60 days to register your warranty.

     

    Instructions

    1) Visit warranty.cosentino.com or click the button at the bottom of this page. This screen will require you to input some information such as your name, address and email address.

     

    2) You will be asked to provide proof of purchase so please upload your invoice on that page.

     

    3) Please see the image below, you will have to click on “End User” in the grey box. Once you do so, another grey box will appear, click on “Fabricator“. Once you have selected the latter, a white box will appear where you will need to enter our Fabricator ID – 6000008057. That is it, you will get an email to confirm your warranty registration.

     

    Terms & Conditions

    Please Note: 25 Year Warranty is offered on its sold products since 1 January 2015 and registered in the website.

    10 Year Warranty is offered on its sold products between the 1st of July of 2009 and the 31 December of 2014.

    For the products prior July of 2009, the warranty was established in 3 years with the condition of presenting the invoice.

  • Dekton (10 Years)

    Cosentino provides a 10 year warranty for Dekton products including. Warranty is valid from the date the surfaces have been installed. You will have 30 days to register your warranty.

     

    Instructions

    1) Visit warranty.cosentino.com or click the button at the bottom of this page. This screen will require you to input some information such as your name, address and email address.

     

    2) You will be asked to provide proof of purchase so please upload your invoice on that page.

     

    3) Please see the image below, you will have to click on “End User” in the grey box. Once you do so, another grey box will appear, click on “Fabricator”. Once you have selected the latter, a white box will appear where you will need to enter our Fabricator ID – 6000008057. That is it, you will get an email to confirm your warranty registration.

  • Lapitec (10 Years)

    Instructions

    Lapitec offers a 10 year warranty on its materials. When we install Lapitec worktops, you will receive a Lapitec Warranty card. This card is generated by Lapitec themselves containing a code which you will need to register your warranty.

    Once you have obtained this code, please click the button below where you will have to provide your full name, address, email address and an invoice.

    You will then receive confirmation of proof accordingly.

  • Neolith (10 Years)

    Instructions

    Neolith provides a 10 year warranty for their surfaces installed by Rock Revelations. Neolith Warranty must be activated within 30 days of installation.

     

    Please visit their website for terms and conditions of what it covers and how to register your warranty.

     

    You will be asked to fill out your information, name, address, email address and upload your invoice.

  • Quartzforms (10 Years)

    Instructions

    This warranty covers product defects for a period of ten (10) years after the date of installation. If it is determined by Quartzforms or its authorized warranty service agent that a defect in the material exists within the ten (10) year period, Quartzforms will, at its sole option, repair or replace the defective Product in accordance with the following warranty provisions and exclusions.

     

    To read the full terms please visit them by clicking the button below. Quartzforms do not allow online warranty registration. Please email your invoice from us to  sales@qfdistribution.co.uk along with your address. QF Distribution will then register the warranty accordingly.

  • Granite & Marble

    Due to the natural elements of Granite & Marble most suppliers will not provide any warranty for such product. There is no warranty registration.

     

    Warranty cover will only be for the installation of Rock Revelations (London) Ltd and any workmanship carried out.

     

    In rare cases, if a product fails please contact us on warranty@smarthaus.co.uk and we will carry out an investigation.

Step 2 – Your Warranty Certificate

You will receive an email or postal confirmation of your warranty. Please keep these documents in a safe place.