Stories: Fran & Louise Theanne

Read This Smarthaus Customer’s Journey To Their New Kitchen

Taking the first tentative steps to a new kitchen can be overwhelming.

From design layout to functionality to door choice to worksurfaces and appliances, island design, splashbacks, storage, lighting, colour schemes, finishing touches and more; there are a wealth of things to consider!

Having the expert guidance of an established kitchen company and an experienced designer is critical.  Actually finding the right Kitchen company to partner with can be a daunting task in itself.

So what do you look for?  Read the Theanne’s Story and their comments to gain an insight into Smarthaus, how we work with our customers and a step by step guide to the Theanne’s new kitchen!

Situated within the grounds of a leafy Northamptonshire estate the Theanne’s 15 year-old property still housed the original Shaker style kitchen which whilst functional and had served the family well was lacking the design and feel of a warm lived-in space at the hub of the home.

The Journey

Armed with a wish list of requirements from the demand for more storage to incorporating an island and creating a space that would see the kitchen become the heart of their home, Fran and Louise Theanne’s vision for their new contemporary kitchen needed a company that could lovingly bring it to life and that’s why they chose Smarthaus.

Smarthaus aim to make the journey to a new kitchen as easy and exciting as possible.

To get started, a simple plan and dimensions or even a photo and a few simple questions are enough for us to begin our free design service.

We know that taking the time to really understand a client’s requirements is critical to achieving a fantastic end-result.  That means listening carefully to any “wishlist” a new customer may have whilst also working together to advise on areas such as making the most use of space.

Many clients choose to visit the beautiful Smarthaus Showroom.  An incredibly helpful step in the journey. Customers find lots of inspiration and ideas and clients visit from all over Northamptonshire and surrounding counties.

Alternatively, we bring the inspiration and ideas to you with a home visit!

A comprehensive site measure and lots of discussion and design tweaks are all part of the Smarthaus service and in no time at all you will have a design you fall in love with.

“We Found The Design Process Really Easy To Navigate And The Smarthaus Team Incredibly Knowledgeable About Best Layouts And Materials To Use. With Their Extensive Range Of Tiles And Worktops Plus Latest Kitchen Designs We Soon Had An Idea Of What Our New Kitchen Was Going To Look Like…
…We Had A Couple Of Things We Really Wanted To Achieve In Our Brief. We Wanted An Island But Didn’t Think We Had Enough Space…  
…The Smarthaus Team Listened And Rather Than Copy Our Current Design, Re-Looked At Our Space And Came Up With A Design That Ensured We Made Best Use Of It.”

We love working in real time with clients. Fine-tuning a design together over a coffee is a really special part of the new kitchen adventure.  Feeling confident in your designer is so important.  Being able to bring our expertise and guidance on décor, texture and colours to the table, creating a mood board together of finishes from doors to work surfaces and flooring starts to really bring the project alive and is a reassuring next step.

At this stage your 3d design is really coming together and you can start see how your kitchen will look.

But our next step is even better and a really key part of the Smarthaus service. We know the quality of the final design render makes such a difference to our customers so whilst it takes longer for us to produce it’s something we really invest time in.

We find customers are so reassured to see a what is effectively a photograph of their new kitchen before final go ahead.  In fact, our renders are so good, sometimes they get mistaken for the actual kitchen!

“The 3d Tools They Have On Their Computers Meant We Could See How Our New Design Was Going To Look In Our Actual Kitchen Space, Which Got Us Really Excited, But Also Answered Those Practical Questions Of Where Everything Was Going To Exactly Fit”.
“We Really Wanted Some “Clever” Storage Ideas And We Are Delighted With The End Result…
…The Cupboards Under The Island Unit Are A Perfect Hidden Storage Area As Is The Spice Rack Integrated Within The Extractor Unit.  The Matching Recessed Larder Cupboards Finish The Overall Design Perfectly…
…We Just Love Our New Kitchen!  The Clean Lines And Simplicity Of The Design Are Perfect And The Smarthaus Team Did A Great Job Of Advising Us On A Colour Scheme That Is Just Stunning. Throughout The Whole Process The Team Were Friendly And Polite, We Felt Really Relaxed And Were Finished On Schedule!..
…The Island Has Made Such A Difference To The Way We Use Our Kitchen As A Family And Made It So Much More Interactive”.

Smarthaus partnerships with leading brands ensure clients are choosing from the very best tried and trusted products from taps to grills, extractors to ovens, fridges, freezers and more.   Incorporating appliances from Siemens with the latest wifi technology as well as more traditional range cookers means we can ensure our clients have a great choice.

As a team, we are passionate about creating interiors that look stunning, work for our customers and are perfectly planned to utilize space in the most effective way.

The Installation

Choosing a kitchen company with an in-house fitting team really gives customers peace of mind.  With one point of contact and highly experienced installers, clients continually tell us they are delighted with the fitting of their kitchen.  Our fitters are communicating daily and keeping customers up to date with progress. It’s always our aim to offer exceptional service and ensure we are there, with our customers, every step of the way from floor tiling to kitchen to worksurfaces.

“We Are So Pleased With Smarthaus, We Have Now Commissioned Them To Undertake Our Bathroom Refurbishment Project!”

If you are embarking on your own new kitchen journey we would be delighted to help.  Specialising for over 12 years in the supply and install of contemporary German kitchens and having built our business on recommendation and excellent service, we know how to work with your budget to achieve the very best kitchen design for you!

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